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Acme — Order Platform Rebuild

A 14-year-old order system replatformed without a single hour of customer-visible downtime. p95 latency 2.3s → 280ms. Eight months end to end.

Client

Acme Industries — $2.4B mid-market manufacturer

Timeline

Eight months: 2 discovery, 5 build, 1 cut-over

Team

1 partner, 1 architect, 9 engineers, 1 PM, 2 SREs

Outcome

p95 2.3s → 280ms, $11M annualised throughput uplift

The short version of an eight-month build.

0ms

p95 latency at peak

0x

Throughput ceiling

0%

Lower operating cost

0

Customer-visible downtime

War-room dashboards on cut-over weekend
Engineering retro after launch
Architecture review with Acme team
Pair programming on data-reconciliation

We've done this dance before.

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