Get in touch
Pick the channel that fits the question. All routes go to real humans.
Where to reach us
Claims (24/7)
1-800-CLAIMS — staffed 24/7 by adjusters. Most calls answered in under 90 seconds.
Customer service
1-800-COVERAGE — Mon–Fri 7am–9pm ET, Sat 9am–5pm ET. Existing-policy questions, billing, beneficiary changes.
Find an agent
Use the agent locator at /find-an-agent or call your dedicated agent directly. Most reply within 4 business hours.
General + email
hello@{{siteDomain}} for non-urgent questions. We reply within one business day.
Press + media
press@{{siteDomain}} for interview, photo, or feature requests. Routed to our communications team.
Careers
careers@{{siteDomain}} for open positions or senior-level interest. We hire across underwriting, claims, technology, and field agents.