About
Founded 2011. Quietly.
Salon & Spa demo was started by Maya Castelo, a Vidal-Sassoon-trained colourist who’d worked in three high-volume salons and decided the volume was the problem. The salon opened with five chairs, longer appointments, fewer clients per day, and the space to actually do the work well.
How we got here
The original five-chair salon opened in March 2011 above a flower shop in the East Village. Maya cut and coloured five days a week, did her own books, and slept above the salon for the first eighteen months. The first hire — Reza Esfahani, our senior colourist — came in 2013 and is still here.
The salon expanded to twelve chairs across two floors in 2018. We’ve deliberately not opened a second location, despite repeated investor approaches; the model relies on senior stylists training apprentices in the same physical space, and that doesn’t multi-locationalise well.
What we believe
- Longer appointments do better work. 90- and 120-minute slots aren’t a luxury — they’re what colour and cuts actually need.
- Education is the salon’s job. We pay for 40+ hours of continuing education per stylist per year. Our team gets better; you get the benefit.
- Cleaner products without performative claims. Davines, Olaplex, K18, Living Proof. Vegan + cruelty-free across the board. We don’t advertise ‘clean’ because the word means too much and too little.
- The space matters. Adjustable chairs, weighted blankets, low-light treatment rooms, no overhead retail bombardment. Calm by design.
- Tipping is optional. We pay above industry average; you’re not expected to top up our team’s income on top of the service price.
What we won’t do
- Pressure-sell at the chair. We’ll recommend products if asked; we won’t bring them up unprompted.
- Run an industrial cadence. Stylists do six or seven services a day, not twelve.
- Cut corners on consultations. Ten minutes seated, every colour appointment, no exceptions.
- Use AI for hair colour matching or virtual previews. We use a colour wheel and our actual eyes; that’s the work.
Inside the salon
Come visit.
Walk-in welcome to look around any time during open hours. Most regulars came in once for a blowout and stayed for years.